Automatic AI calls
Trigger customer calls based on ETA so the courier does not have to stop and call manually.
Delivery AI automates customer calls when a courier approaches, speaks the customer's language, extracts the important delivery details, and sends them to the courier in real time.
Delivery AI focuses on the moment where communication problems create delays, missed handovers, language barriers, and unnecessary calls for couriers.
Trigger customer calls based on ETA so the courier does not have to stop and call manually.
The AI speaks with the customer in their language and sends the useful information to the courier in theirs.
Waiting time, access instructions, floor, entrance details and other useful delivery information appear instantly.
Integrate through API without replacing the company's current dispatch or courier infrastructure.
Couriers can receive secure access to the delivery interface without handling company API credentials.
Start with one city or hub, then expand the same integration across regions or nationally.
A simple flow that fits into the delivery operation the company already uses.
The company's system sends the delivery data to Delivery AI.
ETA is updated as the courier gets closer to the customer.
The call can trigger automatically at the configured ETA threshold.
The system extracts the useful delivery instructions from the conversation.
The information appears live in the courier interface in the courier's language.
Delivery AI is not designed to replace the company's dispatch platform. It adds intelligent customer communication exactly where it is needed.
A first deployment can begin with one city, one hub, or a selected group of couriers. Once the workflow is validated, the same integration can expand across the company.
Pilot programs from €4,500
Final pricing depends on delivery volume, call usage and integration requirements.
We can demonstrate the complete flow: delivery creation, courier ETA, automatic customer call, multilingual conversation, and live courier information.
Request a Demo